Communicating Effectively Across Cultural Barriers
Experienced an awkward exchange with a person that didn’t look or sound like you? Weary to talk to others outside your cultural circle because of this? It’s a common issue! We’ll discuss the cultural barriers that prevent us from communicating properly and strategies to empower ourselves next time.
Culture shapes our belief system which translates over to how we interact with others. In this course, you'll learn how the use of language like jargon, slang, or accents may create blockages in the flow of communication and how to use it appropriately. We also explore how political and religious views influence how people think of others and create difference of opinions that forms wedges between groups of people. We discuss these and other barriers and show you how to handle cross-cultural barriers in real life situations.
I was born in China and came to the U.S. 15 years ago. Communication, especially at work, is sometimes difficult. This course helped me to better understand barriers like jargon and slang. I really enjoyed it. I have new tools to implement at work when communicating with others, especially from cultures different than mine. And also especially given the times that we're experiencing now. Thank you Angela for great tips and thank you Pyxai.
Who this course is most suited for:
Do you recall a conversation with a person from another culture that turned awkward? Or how about when you made a joke and your Asian friend didn’t laugh because it was not funny, it was actually offensive. If these scenarios sound familiar, this course is for you. Cross-cultural communication is tricky and anyone seeking to be culturally aware can benefit. This course requires open-minded individuals that are actively looking to improve and elevate their relations with others in hopes to dismantle cultural barriers.
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As a high performing employee, I was frequently asked to be a trainer and conduct on-the-job training. As an on-the-job trainer, I was responsible to train and mentor new and existing coworkers. I performed instruction in three main ways: mentoring, onboarding, and job shadowing. As a mentor, I shared my experience, skills, and wisdom to new or inexperienced employees in order to increase and expand their development. Additionally, I executed job shadowing to train coworkers who provided back-up to cover for vacations or long-term leaves. Mentoring and job shadowing were specialties of mine to onboard and train temporary workers like college students on internships. While onboarding, I taught foundational workplace skills, helped instill aspects of the workplace culture, and set performance expectations. Due to my natural tendencies to be of help to others, I also created a lot of content to complement lessons like worksheets, cheatsheets, guides, and other training material.